At Exhibit Group, your privacy matters to us. We're committed to handling your personal information with care and transparency, in line with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, store and protect the information you share with us.
Information we collect
We collect personal information from you when you choose to interact with us. This might be when you get in touch through our website contact form, communicate with us by email or phone, purchase a product or solution (including when applying for a credit account), have a Display Management System (DMS) account, or work with us as a vendor or service provider.
This may include:
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identity details, such as your name, company name, and job title
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contact information, like your email address, phone number, or mailing address
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user account information (for DMS account holders), including usernames and login details. Please note that users within the same company account may be able to view and use each other’s usernames. We recommend using strong passwords and being mindful of account sharing practices
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billing and payment information, such as invoicing details and bank account numbers
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messages and communication content, including anything you choose to share with us
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other information relevant to your enquiry, transaction, or working relationship with us
Why we collect your information
We collect your personal information to:
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respond to the enquiry sent via the contact us form, which relates to our business products and solutions
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send you occasional emails to share updates, news, or exciting things we’re working on
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help us improve our solutions and products
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target our advertising more effectively
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create and manage your customer account on our Display Management System (DMS) website so you can access and use that solution
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ensure we deliver our products and solutions to the correct person, organisation, or delivery contact
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verify your company details and perform the necessary credit checks via a third-party credit reporting agency when you apply for a credit account
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manage day-to-day business operations and maintain vendor relationships, including processing payments and fulfilling contractual obligations
Who we share your information with
Besides our staff, we share this information with:
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our email and marketing automation platform, and social media platforms, to help us run digital marketing campaigns and keep you updated with relevant content
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a third-party credit reporting agency, for the purpose of conducting credit checks
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third-party vendors who help us operate our internal systems, such as our CRM and web hosting platforms. These relationships are governed by confidentiality agreements and non-disclosure agreements (NDA)
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regulatory authorities or law enforcement agencies, if required by law or to comply with legal obligations
Optional information
Providing some information is optional. However, if you choose not to provide key contact details we may be unable to:
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respond to your enquiry about our products and solutions
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provide access to and use of our Display Management System (DMS)
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deliver products and solutions to the correct person or location
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process your credit account application, as we require specific information to verify your company and perform necessary credit checks via a third-party credit reporting agency
How we keep your information safe
We keep your information safe by taking reasonable steps to safeguard it from loss, unauthorised access or misuse, and by allowing access only to authorised staff members.
Your information may also be stored using reputable cloud service providers, some of which may be located outside of New Zealand. In such cases, we ensure these providers meet appropriate privacy and security standards to protect your data.
We retain personal information only for as long as it is needed to fulfil the purposes it was collected for, or to meet legal and regulatory requirements.
Website analytics and non-personal information
We also collect non-personally identifying information that web browsers and servers typically make available, such as:
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browser type
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language preference
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referring site
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the date and time of each visitor request
Exhibit Group collects this data to better understand how visitors use our website. It is used for internal analysis and performance improvement and may also be used with external tools we work with to deliver more relevant website content and advertising.
Cookies
We use cookies to make both our main Exhibit Group and Display Management System (DMS) websites work better for you. A cookie is a small piece of data stored on your device by your browser each time you visit our sites.
To help share our products and solutions with you in a more relevant way, we sometimes work with trusted third-party vendors like Google Remarketing. These tools allow us to tailor ads based on how you’ve interacted with our website. Cookies may be used in this process, but they don’t contain any personally identifiable information, can’t read your hard drive, and won’t harm your device.
Of course, accepting cookies is completely up to you. You can choose to refuse or delete cookies via your browser settings at any time and If you’d like to opt out of seeing personalised ads, you can find more details on the Google Ads opt-out page.
Accessing or correcting your information
You have the right to ask for a copy of any personal information we hold about you, and to request corrections if you believe any of it is inaccurate. If you would like to ask for a copy of your information, or to have it corrected, please contact us at
Updates to this privacy policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and if you have an account with us, we may notify you directly. We encourage you to check this page periodically to stay informed. By continuing to use our site or solutions after updates are made, you agree to the revised policy.
This policy was last updated in June 2025.